Inner Action Media


The Importance of Music in Marketing

May 16, 2017

Music is essential for good advertising. No, I’ll take that a step further: For most people, music is an essential part of life

For those of you who know me, this position probably doesn’t surprise you. I am—by my own admission—obsessed with music. I play almost a dozen instruments (some of them better than others), have written songs for recording artists, and fronted my own bands since I was 14 years old. A few of my songs have gotten radio play, charted on Billboard, and been featured on TV shows—they weren’t popular enough for me to retire from the royalties, but they were popular enough to make me feel warm and fuzzy inside. 

It’s not just my own music I’m obsessed with, either; my music collection is huge and diverse. I love country, pop, rock, americana, classical, jazz, blues, hip-hop, and just about anything you throw at me. I’m not here to gloat about my hipster-envy-inducing vinyl collection…I actually have a larger point. I just want to agree that it’s fair to say that I know a thing or two about this particular subject. Can we agree on this? Ok, let’s move on to the good stuff then!


Music can trigger memories and emotion

The beautiful thing about music is the way it can trigger emotion. A good song can tell a story and make you feel what the artist wants you to feel. Dance and party songs are high energy and make you want to dance and party. Sad songs can stir emotions that make you feel melancholy, or amplify a sadness you’re already feeling. “We Will Rock You” by Queen makes you want to play hockey. It’s science. 

Music can also trigger memories, which is one of reasons it’s such a powerful marketing tool (yes, I’m getting to the marketing part of this article very soon). What song was playing for your first dance at your wedding? When you hear that song now, does it remind you of that dance? Does it remind you of your spouse, and all the time you’ve spent together? I bet it does.

My wife and I have entire albums that define stages of our 18-year relationship. Dave Matthews Band’s album “Before These Crowded Streets” sums up the first few months of us dating in high school—angsty and dark, but with a beauty and hopefulness for the future. “Three Little Birds” by Bob Marley takes me back to an airplane over the Atlantic, headed somewhere warm and breezy. Not the warm and breezy place itself, mind you…the airplane going there. I played Brad Paisley’s “Then” on guitar as I watched her walk down the aisle at our wedding. After the rings were exchanged, we danced to Train’s “If It’s Love” while our friends watched and clapped along.

If I hear any of these songs, I’m immediately back there at that moment. “Ain’t it funny how a melody brings back memories?

This is not just a lyric to a country song by Clint Black—it’s also a very true statement. 


So what does this have to do with marketing? 

Everything. The purpose of marketing is to persuade your audience to do something: buy this, vote for that, support this, donate to that. To do this effectively, you must appeal to your audience’s emotions. We’ve already established that music can help you to create an emotional response in a listener. Match that with a compelling video or message, and you have a marketing asset that will serve you well. 

It’s also said that a person needs to see or hear an advertisement multiple times before it really sinks in—depending on who you ask, it’s usually 5-12 times. That’s why media companies encourage you to run your ads often, especially with a new campaign. Gotta get those reps! 


Royalty-free, popular artists, or custom-made?

Though you can get great royalty-free music from many sources, or license popular songs if you have the budget (as this can get expensive), having a custom piece of music written just for you will ensure that this aspect of your branding will be unique and taylor-made to fit your organization. If done well, your music will be catchy and memorable, an “ear-worm” that your audience will remember and associate with your business. It will also trigger a targeted and specific emotional response, helping you to tell your story more powerfully. 


A Recent Example

We recently spearheaded a rebranding campaign for a health system in West Virginia. There were a lot of challenges the organization faced with changing its

  • Name
  • Logo
  • Color scheme
  • Signage
  • Image

MGH_BOARD FOUR-INSIGHT_1152x384.jpg

Our team was on hand to introduce this new brand to the public, and the first thing we decided was that Mon Health needed a new music bed—a “theme song” or “jingle” that would reflect the energy, growth, and healthiness that the new brand represented. It also needed to be memorable and separate Mon Health from area competitors. Quite a tall order for a simple piece of music, right? Well, we love a good challenge! This is the simple 8-note hook we came up with that started it all:

8 notes. You can remember 8 notes. Go on: whistle it to yourself. Feels good, right? Do it again. Now it’s stuck in your head—you’re welcome. 

Because the name was changing, we decided to brand the organization by name in the music. So let’s get some singers in there:

Now let’s put it all together with a nice upbeat arrangement of nylon-string acoustic guitar, piano, bass and drums:

Catchy, right? The whistle is the memorable hook that will stick in people’s ears and help with retention of the new brand. I knew we had something when everyone in the office was whistling that melody for 2 weeks straight. The words “Mon Health” are sung to make sure everyone knows the new name. The music bed is upbeat yet relaxed, with a kind of “Jason Mraz” feel-good vibe. It makes you want to smile. It’s warm and inclusive, not sterile and cold like what we sometimes think of when we imagine a hospital. It fits the new brand, with its vibrant greens and yellows. It’s bright and summery, with all the positivity and serenity as a stroll through a park. Go back and listen again with your eyes closed…can you see it? 

The music was also designed to fit perfectly into TV and radio commercials. So when we added the music to a TV spot our film team produced, we knew it would fit like a glove and be consistent with the tone and emotional center of the TV spot:


InnerAction Media | Marketing Agency | Morgantown, WV

This is just one example of how you can design music to work for your specific needs. We’ve created custom music pieces at IAM for years, and just like with everything we do, we specifically address your organization’s mission, value, strengths, and message in our work. It’s not about what we think sounds cool or trendy, but rather about what we believe will get you the results you’re looking for.

If you would like to talk about music in marketing, we should probably learn a little more about each other. So give us a call or click below to get a FREE 30 minute marketing audit—I promise you’ll learn a lot!

~Mike

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Cole Pancake

Cole Pancake

Digital Advertising Specialist

Cole Pancake is the Digital Advertising Specialist at Inner Action Media. Growing up in the eastern panhandle of West Virginia, Cole has a deep connection to the state, its beauty, and its people. After graduating from WVU with a Bachelors in Journalism, Cole worked in the outdoor industry for 5 years, driving growth through strategic and digital marketing initiatives. When Cole isn’t in the office, you can find him at home with his wife Haley, his son Stetson and their two dogs, reading philosophy and history; or most likely, hunting and fishing somewhere in the Mountain State.

Maddie Bartley

Maddie Bartley

Graphic Designer

Maddie grew up in Morgantown, WV and attended West Virginia University, earning her B.S. in Design Studies (2023) and M.S. in Sport Management (2025), where she served as the Athletics Graphic Design Graduate Assistant. She then started Maddie B Creative Co., working with clients such as Team USA for the 2026 Winter Games and Inner Action Media to create impactful visual content across social, print, and marketing campaigns, with a focus on clear, engaging design. Outside of work, Maddie enjoys staying active, exploring new creative projects, and spending time with friends and family.

Yev Shrayber

Yev Shrayber
Cinematographer

Raised amidst the mist and fog of San Francisco, Yev now lives in Pittsburgh with his wife and young son. He began his career in live sports broadcasting with the San Francisco Giants before making the jump into feature films, working his way up from camera assistant to camera operator.

Today, he collaborates with the Inner Action Media team to craft visual stories, drawing from a background that spans both live sports and narrative filmmaking. Outside of work, he can usually be found “wrestling” with his son — or proudly watching him attempt to break personal records in jumping very, very high.

Andrew Archer

Andrew Archer
Content Strategist
Andrew “Arch” Archer is a Bridgeport, WV native who believes that great storytelling is the heart of meaningful connection. After serving as a Pastor for the past 6 years here in Morgantown, Arch brings a people-first mindset and a knack for clear and excellent communication to the content strategist role. Arch lives in Morgantown with his wife, Delaney, and their four kids – drawing daily inspiration from the people and community he loves. Outside of work, you’ll find Arch spending time with his family, enjoying games of all sorts, and having meaningful conversations about faith and life.

Jason Allen

Jason Allen
Business Development & Account Manager
Jason Allen is the Business Development & Account Manager at Inner Action Media, where he leads relationship-driven growth efforts and supports many of the agency’s long-standing clients. Known for his personable approach, Jason thrives on connecting with people, understanding their challenges, and helping them identify clear, actionable strategies to move their organizations forward. Jason has been married to his high school sweetheart, Jessica, for 24 years. They have three children: Isabella, a freshman at WVU; Elisabeth, a junior at MHS; and Matthew, an eighth-grader at South Middle School, who bring joy, purpose, and plenty of activity to everyday life. Faith also plays a central role for Jason, and he remains actively involved at Chestnut Ridge Church in Morgantown. Beyond his work, Jason is committed to strengthening his community. He regularly participates in local initiatives and seeks meaningful opportunities to build connections that make a positive impact across West Virginia.

Samson Tew

Samson Tew
Production Assistant
Samson was born in Harpers Ferry, West Virginia. He attended the Frederick Career and Technology Institute studying TV/Multimedia production and broadcasting. There, he gained a passion for visual storytelling and working behind the camera. When Samson isn't helping plan shoots or assisting on set, he's at home constructing, painting, and photographing miniature models to create stop motion animations.

Shayla Klein

Shayla Klein
Multimedia Producer
Inner Action Media's resident journalist, Shayla Klein is best known for her brand journalism content, where she acts as a journalist-for-hire at events. She also helps produce, edit, and shoot Inner Action Media's award-winning video productions. A West Virginia native, Shayla grew up in Wheeling. She graduated Magna Cum Laude from West Virginia University with a degree in Broadcast Journalism with minors in Theatre and Interactive Media Design. While completing her bachelor’s degree, she worked part-time at West Virginia Public Broadcasting and made weekly appearances on The Legislature Today. Shayla joined Inner Action Media in 2024 with four years of post-college experience in TV news. As someone who appreciates the unique charm of Morgantown and calls it home, Shayla is excited to help Inner Action Media’s clients connect with their community.

Nicklaus Hart

Nicklaus Hart
Director of Business Development
Nick is the Director of Business Development at Inner Action Media. In this role, he leads efforts to cultivate strategic partnerships and help IAM tell more exceptional stories. With a natural talent for conversation and a gift for building relationships, Nick brings people together and delivers thoughtful, effective solutions for clients and the communities they serve. Native West Virginians, Nick and his wife, Brooke, returned to Morgantown with a shared hope of building a bright future for their growing family. Life in the Hart household is lively and full, with their boys keeping them on their toes. Outside of work, Nick enjoys hosting friends, exploring West Virginia, and cheering on the LSU Tigers.

Liza Heiskell

Liza Heiskell
Creative Director of Video Production
At the heart of Liza Heiskell’s work is a simple goal: to help people and communities express what matters most. A graduate of West Virginia University and winner of a National Daytime Emmy Award, she built her career in Philadelphia and New York City producing programs for TLC, Discovery, NBC News, and the Fox Broadcasting Network. After returning to Morgantown, she founded Park Street Productions to give business owners and non-profits a platform to connect with customers through authentic, meaningful stories. At Inner Action Media for the past eight years, Liza has helped to turn ideas into polished productions, blending her creative talent with a knack for managing production details. Her work shines a light on people, businesses, and organizations with the hope of strengthening connections across the community. At the end of the day, Liza’s favorite role is mom to Charlie and Dori. She also loves a good hike with husband Matt and the dogs, cooking up feasts, and filling her home with family, friends, and good cheer.

James Murray

James Murray
Production Assistant

James, affectionately known as Jimmy, grew up in Ravenswood, WV and earned his B.S. in Business Administration in Marketing from West Virginia University in 2023. An avid outdoorsman, he enjoys hunting, fishing, and exploring the wild corners of Appalachia.

A newly licensed drone pilot, Jimmy is often up in the air capturing cinematic footage for our shoots. When he’s not behind the camera creating content or deep in an edit, Jimmy wears another hat as the producer of our weekly Positively West Virginia podcast. He helps spotlight the Mountain State’s most inspiring business stories with heart, hustle, and a little WV grit.

Off the clock, you’ll find him with his Husky Dexter, drumming, or gaming with his cousins.

Gabe Ofca

Gabe Ofca

Director of Photography

Gabe was born and raised in Steubenville, Ohio. With an associate degree in Computer Sciences from Pittsburgh Technical College, his passion is storytelling through a lens. He finds purpose in seeking beneficial perspectives and using intentional methods to share them. If he isn’t creating marketing content, he’s still out there shooting something. It could be backpacking vlogs, drum covers, or cinematic passion projects. The thing he’s holding is called an FPV drone. He’s often referred to as “Robo Cop” or “Ant Man” when he’s flying it. Gabe also enjoys time creating memories with his lovely wife and two daughters.

Jim Matuga

Jim Matuga

President | Founder of IAM

As a professional in the marketing and advertising industry since 1988, Jim has a deep understanding of the local, state and regional marketplace and he provides the communication tools and strategies necessary to reach key target audiences with powerful messages carefully designed to help organizations grow.

His passion is to help companies and non-profits create brand stories that connect people, through a variety of media channels.

Originally from Hopewell, Pennsylvania, Jim has resided in Morgantown, WV since 1981.

He graduated from West Virginia University with a BS in Advertising from the Perley Issac Reed School of Journalism in 1988.

He has extensive experience in leadership positions with media companies in newspaper (The Dominion Post), television (WBOY – 12NEWS), cable (Rutter Media), direct mail (VALPAK), radio (100.9 FM) and Internet. Jim is 60 years old and is currently active in, and has held leadership positions with the Morgantown Area Partnership (9 year Board Member), PACE Enterprises (Board President 5 years), Chestnut Ridge Church (Board of Trustees Chairman), Refuge Mountain Ranch (Founding Board Member - Garrett County, MD) Rotary Club of Morgantown (Past-President), Mountaineer Chapter BNI (Leadership Team), and the West Virginia Miracle Baseball League (Founding Board member and 23+ year head coach).

Jim is also the author of “Marketing Matters” and “Humble Influence" and the founder and host of Positively West Virginia, a weekly iTunes podcast that highlights business leaders making a positive contribution to West Virginia.

Jim lives in Morgantown with his wife Rebekah Matuga, and has two children Dylan (35 years old) and Jordan (33 years old) and two grandchildren.

Jim and Rebekah have two Chihuahuas Daisy and Petunia. They are active volunteer leaders and philanthropists with Chestnut Ridge Church, Refuge Mountain Ranch, Rotary International, Miracle League Baseball, United Way, and love to spend time in the outdoors traveling, fishing, camping and adventuring. They both have a heart for making West Virginia a better place for all.

Dylan Sheldon

Dylan Sheldon

Vice President of Operations

Dylan Sheldon is the Vice President of Operations at Inner Action Media, where he has worked for more than 13 years. His focus is on helping West Virginia businesses grow through effective marketing and storytelling. Dylan is deeply committed to West Virginia and takes pride in supporting local businesses. He previously served as the president of the Rotary Club of Morgantown and is currently a member of its board, continuing to dedicate his time to community service and improvement projects. Additionally, Dylan is a deacon at his local church, where he has the opportunity to serve both his fellow congregants and the surrounding community.

Dylan is married to Kelsey Sheldon and is a father to four children: Ralph, Arthur, Mildred, and George. In both his professional and personal life, Dylan aims to contribute positively to West Virginia’s communities and its economic development.

Brian Jarvis

Brian Jarvis

Vice President

Brian Jarvis is president and owner of WV News, publisher of The Exponent Telegram, The State Journal, Blue & Gold News, Fairmont News, Bridgeport News, Weston News, Preston News & Journal, The Garrett Co. Republican, Your Bulletin Board and NCWV Life magazine, with headquarters in Clarksburg, West Virginia, as well as offices in Fairmont, Morgantown, Kingwood, Charleston and Oakland, Maryland, as well as an investor in the Charleston Gazette-Mail. He and his wife, Rachel, who is also a practicing attorney, have two daughters, Evelynn and Eleanor.

Ben Ward

Ben Ward
Account Operations Manager
After serving for five years as a local church pastor in Western Pennsylvania, Ben became the Project Manager at Inner Action Media, and is now excited to serve clients even more effectively as Account Operations Manager. He is passionate about helping clients connect with customers on a deeper level. Although not native West Virginians, Ben, his wife Tiffany, and their three daughters are now proud to call the Mountain State their home. They look forward to many fruitful years opening their home to the community around them. Aside from being with his family, Ben enjoys lifting at the gym, involvement in his local church family, being outdoors, and reading military history in his spare time.

Aubree Johnson

Aubree Johnson

Marketing Specialist

Aubree grew up in Mason, WV. She attended West Virginia University where she earned her M.S. in Integrated Marketing Communications and B.S. in Advertising with minors in Psychology and Strategic Social Media. She thrives on learning and exploring new ideas, combining her passion for problem-solving with creativity. Aubree has a deep appreciation for the Morgantown community and is committed to making a positive impact through her work. Outside of work, she loves reading a variety of genres, including romance, thriller, tragedy, self-help, and memoir. She also enjoys painting and spending time outdoors.

Alex Kraus

Alex Kraus

Digital Content & Production Manager

Alex Kraus grew up in Weston, WV, and attended WVU, where he earned his bachelor’s degree in Broadcast Journalism and his master’s degree in Digital Marketing Communications. Alex began his professional career in sports broadcasting, where he gained experience filming sports for WVU as well as traveling to broadcast the PGA Tour and the Paris Olympics. Alex now brings his unique skill set to the Inner Action Media team as a digital content & production manager. Outside of work, Alex enjoys spending time with his wife, playing golf, exercising, and convincing people to wear barefoot shoes.