Inner Action Media


Hospitality in Action: Creating Space for Real Connection

July 1, 2026

At Inner Action Media, hospitality is one of our core values because we believe people should feel welcomed, valued and cared for.

That may sound simple, but in practice, hospitality requires intentionality.

It is how we receive clients, teammates and partners. It is our attention to detail, our generosity and our desire to make others feel seen and respected.

Recently, we had the opportunity to live out that value by hosting the Morgantown Area Partnership Business After Hours at IAM.

Inner Action Media Business After Hours

More Than Opening Our Doors

Business After Hours events are built around connection. They bring members of the local business community together for networking, conversation and shared momentum.

For us, hosting was not just about opening our doors.

It was about creating an environment where people could feel comfortable, start meaningful conversations and experience the kind of connection that helps our community grow.

“Hosting the Morgantown Area Partnership Business After Hours wasn’t just about opening our doors. It was about creating an environment where people felt genuinely welcomed,” said Jason Allen, the member of the Inner Action Media team who led the event. “We believe hospitality is one of the most overlooked business strategies. When you make people feel comfortable, valued and connected, conversations happen naturally, relationships grow stronger and opportunities follow. That’s the kind of experience we strive to create at Inner Action Media every day.”

Those ideas show up in more than one evening of networking. They shape the way we approach our work every day.

A Celebration with Intention

What made this Business After Hours especially meaningful was the theme behind it.

With America’s 250th anniversary on the horizon, we wanted the evening to feel like a celebration of connection, community and shared history. Every detail was inspired by that theme, from the décor and atmosphere to the food, drinks and experience.

Guests were welcomed by an Uncle Sam impersonator, adding a fun and memorable touch as people arrived.

The bar featured America-themed cocktails, beer and soda, while the menu included brisket, pulled pork, charcuterie and themed desserts.

Even the cake carried the spirit of the evening.

Inner Action Media Business After Hours Food Display
Inner Action Media Business After Hours Food Display

Those details were fun, but they were not random. They were part of a larger effort to create an experience that felt thoughtful, warm and worth remembering.

That is the difference hospitality can make.

It turns an event into an experience.

Hospitality Is Paying Attention

Inner Action Media Business After Hours

Hospitality is not just about being friendly.

It is about paying attention.

When a client walks into a meeting, we want them to feel like we are ready for them. When a partner shares a challenge, we want them to feel heard. When a teammate brings an idea to the table, we want them to know their voice matters.

The same principle guided the way we approached Business After Hours. We wanted people to walk in and immediately feel that care had gone into the evening. From the theme to the food to the flow of the event, every detail was meant to help people feel comfortable, welcomed and part of something bigger.

That kind of care does not happen by accident. It requires preparation, thoughtfulness and a willingness to put people first.

In a business setting, those details matter. They communicate value before a word is ever spoken.

Business Is Still Built on Relationships

Hosting Business After Hours was a reminder that business is still built on relationships.

Not just emails, campaigns, proposals or meetings, but real people sharing real conversations in real spaces.

For Amy J. Rayman, development director for Ronald McDonald House Pittsburgh Morgantown, the evening stood out because of both the environment and the people behind it.

“I almost didn’t make the BAH at Inner Action Media because another meeting ran long, but I’m so glad it worked out for me to be there,” Rayman said. “Having been a fan of the IAM team and their work from afar for a while, I was eager to see the space firsthand and meet some of the folks who make it all happen. The energy in the space was immediately welcoming and upbeat. The connections made, even in a brief amount of time, felt meaningful. I’m sure everyone in attendance had a similar experience and gained a greater perspective on what a special resource the company, and its people, is.”

Inner Action Media Business After Hours

We are grateful to the Morgantown Area Partnership and everyone who joined us for the evening. More than anything, we are thankful for the opportunity to practice what we value.

At IAM, hospitality is not separate from the work; it is part of how we work, how we serve, and how we tell brand stories that connect people.

Let’s talk about what this means for you.

Cole Pancake

Cole Pancake

Digital Advertising Specialist

Cole Pancake is the Digital Advertising Specialist at Inner Action Media. Growing up in the eastern panhandle of West Virginia, Cole has a deep connection to the state, its beauty, and its people. After graduating from WVU with a Bachelors in Journalism, Cole worked in the outdoor industry for 5 years, driving growth through strategic and digital marketing initiatives. When Cole isn’t in the office, you can find him at home with his wife Haley, his son Stetson and their two dogs, reading philosophy and history; or most likely, hunting and fishing somewhere in the Mountain State.

Maddie Bartley

Maddie Bartley

Graphic Designer

Maddie grew up in Morgantown, WV and attended West Virginia University, earning her B.S. in Design Studies (2023) and M.S. in Sport Management (2025), where she served as the Athletics Graphic Design Graduate Assistant. She then started Maddie B Creative Co., working with clients such as Team USA for the 2026 Winter Games and Inner Action Media to create impactful visual content across social, print, and marketing campaigns, with a focus on clear, engaging design. Outside of work, Maddie enjoys staying active, exploring new creative projects, and spending time with friends and family.

Yev Shrayber

Yev Shrayber
Cinematographer

Raised amidst the mist and fog of San Francisco, Yev now lives in Pittsburgh with his wife and young son. He began his career in live sports broadcasting with the San Francisco Giants before making the jump into feature films, working his way up from camera assistant to camera operator.

Today, he collaborates with the Inner Action Media team to craft visual stories, drawing from a background that spans both live sports and narrative filmmaking. Outside of work, he can usually be found “wrestling” with his son — or proudly watching him attempt to break personal records in jumping very, very high.

Andrew Archer

Andrew Archer
Content Strategist
Andrew “Arch” Archer is a Bridgeport, WV native who believes that great storytelling is the heart of meaningful connection. After serving as a Pastor for the past 6 years here in Morgantown, Arch brings a people-first mindset and a knack for clear and excellent communication to the content strategist role. Arch lives in Morgantown with his wife, Delaney, and their four kids – drawing daily inspiration from the people and community he loves. Outside of work, you’ll find Arch spending time with his family, enjoying games of all sorts, and having meaningful conversations about faith and life.

Jason Allen

Jason Allen
Community Relations & Business Development Coordinator

Jason Allen is the Community Relations & Business Development Coordinator at Inner Action Media, where he leads relationship-driven growth efforts and supports many of the agency’s long-standing clients. Known for his personable approach, Jason thrives on connecting with people, understanding their challenges, and helping them identify clear, actionable strategies to move their organizations forward.

Jason has been married to his high school sweetheart, Jessica, for 24 years. They have three children: Isabella, a freshman at WVU; Elisabeth, a junior at MHS; and Matthew, an eighth-grader at South Middle School, who bring joy, purpose, and plenty of activity to everyday life. Faith also plays a central role for Jason, and he remains actively involved at Chestnut Ridge Church in Morgantown.

Beyond his work, Jason is committed to strengthening his community. He regularly participates in local initiatives and seeks meaningful opportunities to build connections that make a positive impact across West Virginia.

Samson Tew

Samson Tew
Production Assistant
Samson was born in Harpers Ferry, West Virginia. He attended the Frederick Career and Technology Institute studying TV/Multimedia production and broadcasting. There, he gained a passion for visual storytelling and working behind the camera. When Samson isn't helping plan shoots or assisting on set, he's at home constructing, painting, and photographing miniature models to create stop motion animations.

Shayla Klein

Shayla Klein
Multimedia Producer
Inner Action Media's resident journalist, Shayla Klein is best known for her brand journalism content, where she acts as a journalist-for-hire at events. She also helps produce, edit, and shoot Inner Action Media's award-winning video productions. A West Virginia native, Shayla grew up in Wheeling. She graduated Magna Cum Laude from West Virginia University with a degree in Broadcast Journalism with minors in Theatre and Interactive Media Design. While completing her bachelor’s degree, she worked part-time at West Virginia Public Broadcasting and made weekly appearances on The Legislature Today. Shayla joined Inner Action Media in 2024 with four years of post-college experience in TV news. As someone who appreciates the unique charm of Morgantown and calls it home, Shayla is excited to help Inner Action Media’s clients connect with their community.

Nicklaus Hart

Nicklaus Hart
Director of Business Development
Nick is the Director of Business Development at Inner Action Media. In this role, he leads efforts to cultivate strategic partnerships and help IAM tell more exceptional stories. With a natural talent for conversation and a gift for building relationships, Nick brings people together and delivers thoughtful, effective solutions for clients and the communities they serve. Native West Virginians, Nick and his wife, Brooke, returned to Morgantown with a shared hope of building a bright future for their growing family. Life in the Hart household is lively and full, with their boys keeping them on their toes. Outside of work, Nick enjoys hosting friends, exploring West Virginia, and cheering on the LSU Tigers.

Liza Heiskell

Liza Heiskell
Creative Director of Video Production
At the heart of Liza Heiskell’s work is a simple goal: to help people and communities express what matters most. A graduate of West Virginia University and winner of a National Daytime Emmy Award, she built her career in Philadelphia and New York City producing programs for TLC, Discovery, NBC News, and the Fox Broadcasting Network. After returning to Morgantown, she founded Park Street Productions to give business owners and non-profits a platform to connect with customers through authentic, meaningful stories. At Inner Action Media for the past eight years, Liza has helped to turn ideas into polished productions, blending her creative talent with a knack for managing production details. Her work shines a light on people, businesses, and organizations with the hope of strengthening connections across the community. At the end of the day, Liza’s favorite role is mom to Charlie and Dori. She also loves a good hike with husband Matt and the dogs, cooking up feasts, and filling her home with family, friends, and good cheer.

Gabe Ofca

Gabe Ofca

Director of Photography

Gabe was born and raised in Steubenville, Ohio. With an associate degree in Computer Sciences from Pittsburgh Technical College, his passion is storytelling through a lens. He finds purpose in seeking beneficial perspectives and using intentional methods to share them. If he isn’t creating marketing content, he’s still out there shooting something. It could be backpacking vlogs, drum covers, or cinematic passion projects. The thing he’s holding is called an FPV drone. He’s often referred to as “Robo Cop” or “Ant Man” when he’s flying it. Gabe also enjoys time creating memories with his lovely wife and two daughters.

Jim Matuga

Jim Matuga

President | Founder of IAM

As a professional in the marketing and advertising industry since 1988, Jim has a deep understanding of the local, state and regional marketplace and he provides the communication tools and strategies necessary to reach key target audiences with powerful messages carefully designed to help organizations grow.

His passion is to help companies and non-profits create brand stories that connect people, through a variety of media channels.

Originally from Hopewell, Pennsylvania, Jim has resided in Morgantown, WV since 1981.

He graduated from West Virginia University with a BS in Advertising from the Perley Issac Reed School of Journalism in 1988.

He has extensive experience in leadership positions with media companies in newspaper (The Dominion Post), television (WBOY – 12NEWS), cable (Rutter Media), direct mail (VALPAK), radio (100.9 FM) and Internet. Jim is 60 years old and is currently active in, and has held leadership positions with the Morgantown Area Partnership (9 year Board Member), PACE Enterprises (Board President 5 years), Chestnut Ridge Church (Board of Trustees Chairman), Refuge Mountain Ranch (Founding Board Member - Garrett County, MD) Rotary Club of Morgantown (Past-President), Mountaineer Chapter BNI (Leadership Team), and the West Virginia Miracle Baseball League (Founding Board member and 23+ year head coach).

Jim is also the author of “Marketing Matters” and “Humble Influence" and the founder and host of Positively West Virginia, a weekly iTunes podcast that highlights business leaders making a positive contribution to West Virginia.

Jim lives in Morgantown with his wife Rebekah Matuga, and has two children Dylan (35 years old) and Jordan (33 years old) and two grandchildren.

Jim and Rebekah have two Chihuahuas Daisy and Petunia. They are active volunteer leaders and philanthropists with Chestnut Ridge Church, Refuge Mountain Ranch, Rotary International, Miracle League Baseball, United Way, and love to spend time in the outdoors traveling, fishing, camping and adventuring. They both have a heart for making West Virginia a better place for all.

Dylan Sheldon

Dylan Sheldon

Vice President of Operations

Dylan Sheldon is the Vice President of Operations at Inner Action Media, where he has worked for more than 13 years. His focus is on helping West Virginia businesses grow through effective marketing and storytelling. Dylan is deeply committed to West Virginia and takes pride in supporting local businesses. He previously served as the president of the Rotary Club of Morgantown and is currently a member of its board, continuing to dedicate his time to community service and improvement projects. Additionally, Dylan is a deacon at his local church, where he has the opportunity to serve both his fellow congregants and the surrounding community.

Dylan is married to Kelsey Sheldon and is a father to four children: Ralph, Arthur, Mildred, and George. In both his professional and personal life, Dylan aims to contribute positively to West Virginia’s communities and its economic development.

Brian Jarvis

Brian Jarvis

Vice President

Brian Jarvis is president and owner of WV News, publisher of The Exponent Telegram, The State Journal, Blue & Gold News, Fairmont News, Bridgeport News, Weston News, Preston News & Journal, The Garrett Co. Republican, Your Bulletin Board and NCWV Life magazine, with headquarters in Clarksburg, West Virginia, as well as offices in Fairmont, Morgantown, Kingwood, Charleston and Oakland, Maryland, as well as an investor in the Charleston Gazette-Mail. He and his wife, Rachel, who is also a practicing attorney, have two daughters, Evelynn and Eleanor.

Ben Ward

Ben Ward
Account Operations Manager
After serving for five years as a local church pastor in Western Pennsylvania, Ben became the Project Manager at Inner Action Media, and is now excited to serve clients even more effectively as Account Operations Manager. He is passionate about helping clients connect with customers on a deeper level. Although not native West Virginians, Ben, his wife Tiffany, and their three daughters are now proud to call the Mountain State their home. They look forward to many fruitful years opening their home to the community around them. Aside from being with his family, Ben enjoys lifting at the gym, involvement in his local church family, being outdoors, and reading military history in his spare time.

Aubree Johnson

Aubree Johnson

Marketing Specialist

Aubree grew up in Mason, WV. She attended West Virginia University where she earned her M.S. in Integrated Marketing Communications and B.S. in Advertising with minors in Psychology and Strategic Social Media. She thrives on learning and exploring new ideas, combining her passion for problem-solving with creativity. Aubree has a deep appreciation for the Morgantown community and is committed to making a positive impact through her work. Outside of work, she loves reading a variety of genres, including romance, thriller, tragedy, self-help, and memoir. She also enjoys painting and spending time outdoors.

Alex Kraus

Alex Kraus

Director of Media Strategy

Alex Kraus grew up in Weston, WV, and attended WVU, where he earned his bachelor’s degree in Broadcast Journalism and his master’s degree in Digital Marketing Communications. Alex began his professional career in sports broadcasting, where he gained experience filming sports for WVU as well as traveling to broadcast the PGA Tour and the Paris Olympics. Alex now brings his unique skill set to the Inner Action Media team as a digital content & production manager. Outside of work, Alex enjoys spending time with his wife, playing golf, exercising, and convincing people to wear barefoot shoes.